Chat Pricing
Simple to Build Easy
to Scale Cost-Effective
Choose according to your game.
What is your maximum
concurrent users (CCU)?
On average, it can be calculated as DAU ÷ 20.
FREE
Free
Perfect for teams just getting started. Access all features at no cost.- Up to 50 CCU
- Core chat features
- Enjoy full access to all features at no cost
- Translation features
BASIC 100
USD 9/month
Best for teams looking to quickly implement essential chat features.- Up to 100 users per channel
- Essential chat features
USD 19/month
Ideal for teams seeking advanced chat management with filters, reporting and moderation tools.- Up to 100 users per channel
- Core chat features
- All Pro features included
PRO Translate 100
USD 28/month
Perfect for teams providing global services. Break down language barriers effortlessly.- Up to 100 users per channel
- Core chat features
- All Pro features included
- Translation
Details
| Free | Basic 100 | PRO 100 | PRO Translate 100 | Enterprise | |
|---|---|---|---|---|---|
| Pricing by Plan | Free | USD 9 /month | USD 19 /month | USD 28 /month | Need services and pricing Contact Us that perfectly match your game? Feel free to contact the BACKND team. |
Max CCU  The maximum number of users allowed in a channel. Users cannot exceed the CCU limit per channel. | 50 | 100 | 100 | 100 | |
| CCU Auto Scale Allows users with more than the maximum CCUs to connect to the server, and can scale to accommodate up to 100,000 CCUs. However, the maximum number of people you can accommodate on a channel cannot exceed the maximum CCUs, even if you allow CCU auto-scaling. | - |  | | | |
| Traffic | 1GB /month | 5GB /month + | 5GB /month + | 5GB /month + | |
| Chat Spam Prevention Maintain a pleasant chat environment by preventing spam or imposing penalties on spamming users. | | | | | |
| Whispers Send 1:1 messages to specific users. | | | | | |
| Private Channels Channels with a fixed maximum capacity where users can create channels and set passwords.
Example: Party channels, Guild channels | | | | | |
| Open Channels Channels that automatically expand based on fluctuating user numbers, where users automatically join when connecting to the chat server.
Example: Global channels | | | | | |
| User DB Write, read, data storage, Backup | | + | + | + | |
| Chat DB Write, read, data storage | | - | + | + | |
| Profanity Filter Easily add and remove phrases to filter by language. | | - | | | |
| Report & Ban Users can report specific messages, and administrators can check report history in the BACKND Console and impose sanctions on reported users. | | - | | | |
| Translation Auto & On-demand Translation | | - | - | + | |
| Platform API Beta Provides operational features of chat accessible with admin privileges in HTTP API format. | - | - | | |
- 10% VAT is charged separately.
- : This is a basic feature.
- + : This is a basic feature, and can be used without limits with additional payment.
Unless in special cases, exceeding the base allowance is rare, so additional payments are rarely required.
View Details
Frequently Asked Questions
When CCU auto-expansion is enabled, servers expand to accommodate more users than the base capacity. The CCU auto-expansion fee is calculated as time the expanded server is running (seconds) × monthly base fee converted to per-second value (price/second).
For example, if you're using BASIC 100 plan and the number of connected users reaches 150, requiring expansion to accommodate 200 users total, and this lasted for 1 hour, the additional fee would be (3600 seconds) × ($10 / 31 days / 24 hours / 60 minutes / 60 seconds) ≈ $0.0134.
Yes, you can use Chat independently without Base.
Connect using custom authentication. Instead of using the user DB and authentication server provided by BACKND, you can connect your own user server to the BACKND chat server.
Use Platform API. It provides live operations features in HTTP API format to directly manage chat server data. If you have built a separate operations dashboard, you can connect Platform API directly to operate your game more effectively.
You can continue using the existing plans until you explicitly change to the new plans.
The fees are calculated and charged in USD, and the actual payment amount is converted into KRW (Korean Won) based on the Seoul Foreign Exchange Brokerage’s announced base exchange rate on the last day of the service month.
If the exchange rate is below 1,200 KRW, a minimum rate of 1,200 KRW will be applied.
The reference date for the exchange rate used in billing is the last day of the service month, and the current charges are based on the exchange rate as of the previous day.
The exchange rate for the service month is displayed at the top of the [Profile > Billing Management > Billing History] page in the console.
The exchange rate for the current charges is displayed at the top of the [Profile > Billing Management > Current Charges] page, and the current month’s charges are based on the exchange rate as of the previous day.
Payments are processed in KRW (Korean Won). The usage fees calculated in USD are converted into KRW based on the applicable exchange rate and then billed.
Trusted by over 6,000 game studios worldwide
PC, console, mobile games. Try BACKND now.
