Chat Pricing
Simple to Build Easy
to Scale Cost-Effective
Pricing update for CHAT coming June 30, 2025!
We are rolling out a Smarter and More Flexible pricing plan designed to give you more value.
No More Unexpected Overage Charges! Plan ahead with predictable, fixed pricing!
Want to lock in your current plan? Start before the change and keep it!
Existing Plan
Choose a plan based on supported features for each pricing tier. CCU ranges from 100 to 5,000 CCU.
※ Detailed pricing based on CCU is available in a separate table in the lower section.
FREE
Free
Perfect for teams just getting started. Access all features at no cost.- No credit card required
- Up to 50 CCU
- Enjoy full access to all features at no cost
BASIC 100
USD 9/month
Best for teams looking to quickly implement essential chat features.- Max users per channel 100
- Scalable to 100,000 CCU
- Essential chat features
USD 5.8/month
Ideal for teams seeking advanced chat management with filters, reporting, and moderation tools.- Max users per channel 100
- Scalable to 100,000 CCU
- All Pro features included
Detailed Plan Comparison
| Free | Basic 100 | Business 100 | Enterprise | |
|---|---|---|---|---|
| Pricing by Plan | Free | USD 9 /month | USD 5.8 /month | Contact us separately For large-scale user processing needs |
Max users per channel  The maximum number of users allowed in a channel. Users cannot go beyond the channel's max user count. | 50 | 100 | 100 | |
| Max CCU The maximum number of users allowed in a channel. Users cannot exceed the CCU limit per channel. | 50 | 100 | 100 | |
| CCU Auto Scale | - |  | | |
| Traffic | 1GB free / Month | per month 5GB Free | per month 5GB Free | |
| Excess Traffic | - | USD 0.18 per 1GB | USD 0.18 per 1GB | |
| Whispers | | | | |
| Private Channels | | | | |
| Open Channels | | | | |
| Chat History Storage PRO | | - | | |
| Profanity Filter PRO | | - | | |
| Report & Ban PRO | | - | |
User Management Fees
If you use BACKND Base and Chat together, or connect your own user authentication server, No related fees will be charged!
If you use the default user authentication server, user management API calls and DB costs will be incurred for login and authentication token issuance.
| Free | Basic | Business | Enterprise | |
|---|---|---|---|---|
| User Management API Calls | 50,000 free calls per month | 50,000 free calls per month | 50,000 free calls per month | Contact us separately For large-scale user processing needs |
| Excess User Management API Calls | - | USD 0.000027 per call | USD 0.000027 per call | |
| User Management DB Please check the DB pricing table for detailed pricing. | Free tier | Free tier + excess processing | Free tier + excess processing |
- For detailed DB pricing, please check https://www.backnd.com/pricing/base/
- 10% VAT is charged separately.
We provide generous base allowances to eliminate concerns about excess fees!
Plan your stable operations with just monthly fixed costs!
Choose according to your game.
What is your maximum
concurrent users (CCU)?
On average, it can be calculated as DAU ÷ 20.
FREE
Free
Perfect for teams just getting started. Access all features at no cost.- Up to 50 CCU
- Core chat features
- Enjoy full access to all features at no cost
- Translation features
BASIC 100
USD 9/month
Best for teams looking to quickly implement essential chat features.- Up to 100 users per channel
- Essential chat features
USD 19/month
Ideal for teams seeking advanced chat management with filters, reporting and moderation tools.- Up to 100 users per channel
- Core chat features
- All Pro features included
PRO Translate 100
USD 28/month
Perfect for teams providing global services. Break down language barriers effortlessly.- Up to 100 users per channel
- Core chat features
- All Pro features included
- Translation
Details
| Free | Basic 100 | PRO 100 | PRO Translate 100 | Enterprise | |
|---|---|---|---|---|---|
| Pricing by Plan | Free | USD 9 /month | USD 19 /month | USD 28 /month | Need services and pricing Contact Us that perfectly match your game? Feel free to contact the BACKND team. |
| Max CCU The maximum number of users allowed in a channel. Users cannot exceed the CCU limit per channel. | 50 | 100 | 100 | 100 | |
| CCU Auto Scale Allows users with more than the maximum CCUs to connect to the server, and can scale to accommodate up to 100,000 CCUs. However, the maximum number of people you can accommodate on a channel cannot exceed the maximum CCUs, even if you allow CCU auto-scaling. | - |  | | | |
| Traffic | 1GB /month | 5GB /month + | 5GB /month + | 5GB /month + | |
| Chat Spam Prevention Maintain a pleasant chat environment by preventing spam or imposing penalties on spamming users. | | | | | |
| Whispers Send 1:1 messages to specific users. | | | | | |
| Private Channels Channels with a fixed maximum capacity where users can create channels and set passwords.
Example: Party channels, Guild channels | | | | | |
| Open Channels Channels that automatically expand based on fluctuating user numbers, where users automatically join when connecting to the chat server.
Example: Global channels | | | | | |
| User DB Write, read, data storage, Backup | | + | + | + | |
| Chat DB Write, read, data storage | | - | + | + | |
| Profanity Filter Easily add and remove phrases to filter by language. | | - | | | |
| Report & Ban Users can report specific messages, and administrators can check report history in the BACKND Console and impose sanctions on reported users. | | - | | | |
| Translation Auto & On-demand Translation | | - | | + | |
| Platform API Beta Provides operational features of chat accessible with admin privileges in HTTP API format. | - | - | | |
- 10% VAT is charged separately.
- : This is a basic feature.
- + : This is a basic feature, and can be used without limits with additional payment.
Unless in special cases, exceeding the base allowance is rare, so additional payments are rarely required.
View Details
Frequently Asked Questions
When CCU auto-expansion is enabled, servers expand to accommodate more users than the base capacity. The CCU auto-expansion fee is calculated as time the expanded server is running (seconds) × monthly base fee converted to per-second value (price/second).
For example, if you're using BASIC 100 plan and the number of connected users reaches 150, requiring expansion to accommodate 200 users total, and this lasted for 1 hour, the additional fee would be (3600 seconds) × (USD 3.8 / 31 days / 24 hours / 60 minutes / 60 seconds) ≈ USD 0.0005.
Yes, you can use Chat independently without Base.
Connect using custom authentication. Instead of using the user DB and authentication server provided by BACKND, you can connect your own user server to the BACKND chat server.
Use Platform API. It provides live operations features in HTTP API format to directly manage chat server data. If you have built a separate operations dashboard, you can connect Platform API directly to operate your game more effectively.
You can continue using the existing plans until you explicitly change to the new plans.
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